Kansai Airport Washington Hotel

The staff are very attentive, helpful and responsive. We told them our flight was cancelled and was sent to Nagoya so we couldn’t check in on the first night. They are very understanding and waived our no-show fee. Then we told them our baggages were delayed and left the hotel’s address to the airline for delivery. They kept us posted about our baggages upon enquiry & helped to keep them for us. I am very happy and satisfied with their whole crew’s services. It’s the best hotel among the hotels I checked in during my trip to Osaka personally. I would definitely check in this hotel again and highly recommend it.

We stayed here the night before our early morning flight, and it was the perfect choice. Just a 5-minute walk from Rinku-Town Station (Exit 5), the location was super convenient—especially with the free airport shuttle starting at 5:30 AM. Rinku Premium Outlets were right across the station, so we had time for a bit of shopping too. Having a Family Mart inside the building and a Lawson just a few metres away made it easy to grab snacks and essentials for the kids. Everything we needed was within reach—definitely a great stopover for families flying out of Kansai International Airport!

Shuttle bus service (Even if there is only one person traveling, the bus will take you there.), good location for shopping, good more space room for luggage deposit and good for packing your luggage. I felt that it was a very generous hotel. There were places to rest while waiting for the late night bus and there were several spacious bathrooms even after you checked out. Thank you very much.

There is an old male staff ( I did not manage to get his name) who is in my opinion, very passionate about his work and he is very helpful and proactive in helping us to check in, showing us the way to take the shuttle bus to the Aeon mall nearby, offering to take pictures of us, and during the stay. It was a pleasant experience to end our trip in Osaka.

Convenient for 1 night stopover after later arrival at Osaka KIX airport, convenient shuttle bus from airport (bus stop S-12 at one end for hotel shuttle buses and not 12 at other end for regular buses) and back to airport in early morning for Haruka Express train to Kyoto (could have also taken train to Kyoto from nearby Rinku Town station but with transfer at Osaka station). Only downside not many places to eat after around 9pm if arrive at night, have to walk about 10 min to Rinku Town outlet mall area. But there is a Family Mart convenience store within hotel, open 24 hrs. Hotels in Japan provide toiletries so don't have to pack them with you.